CDL Consultant, Inc. Terms of Service

Introduction

Welcome to CDL Consultants.

CDL Consultants (“CDL Consultants,” “Company,” “we,” “us,” or “our”) provides trucking citation defense, compliance consulting, and driver support services through cdlconsultants.com and related services (collectively, the “Services”).

By accessing our website, requesting a consultation, submitting information, creating an account, or using our Services, you agree to these Terms and Conditions.

Acceptance occurs when you:

• Create an account
• Use the platform
• Submit data
• Communicate with CDL Consultants
• Opt into communications

If you do not agree with these Terms, do not use our website or Services.

Services Provided

CDL Consultants provides trucking citation defense, compliance consulting, and driver support services, including but not limited to:

• Citation defense consulting
• DataQ challenge assistance
• CSA score analysis and management
• DOT audit preparation and support
• Safety management plans
• Driver safety training
• Accident review and analysis
• Compliance monitoring
• Policy and procedure review
• Certified Director of Safety (C.D.S.) support

CDL Consultants provides consulting and administrative services only. CDL Consultants is not a law firm and does not provide legal advice, legal representation, or establish an attorney-client relationship. No specific outcome is guaranteed.

Eligibility

You must:

• Be at least 18 years old
• Be authorized to act on behalf of your company or organization
• Provide accurate information
• Maintain account security

User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain confidentiality of account credentials
• Comply with applicable laws and regulations
• Use Services only for lawful business purposes

You remain solely responsible for your company’s compliance with FMCSA, DOT, and other regulatory requirements.

License to Use Services

We grant a limited, non-exclusive, non-transferable, revocable license to use the Services for legitimate compliance and safety purposes only.

You may not:

• Reverse engineer the platform
• Copy or reproduce platform software
• Resell or sublicense access
• Attempt unauthorized access to systems
• Interfere with platform operations

All rights remain the property of CDL Consultants.

Intellectual Property

All website content, software, trademarks, systems, methodologies, and materials are the property of CDL Consultants. Users retain ownership of information and documents they submit but grant CDL Consultants a limited license to use such information for the purpose of providing Services. Feedback provided to CDL Consultants becomes CDL Consultants property.

Service Availability

Services may be interrupted due to maintenance, system upgrades, security events, third-party outages, or regulatory requirements. We do not guarantee uninterrupted availability.

Fees

Fees are disclosed during consultation or service enrollment. All fees are exclusive of applicable taxes. Failure to pay may result in suspension or termination of Services.

Third-Party Services

We may utilize third-party providers for hosting, cloud storage, payment processing, analytics, SMS messaging, and customer communications. We may use SMS delivery providers including Twilio, RingCentral, and similar platforms. We are not responsible for failures or interruptions caused by third-party providers.

Disclaimer of Warranties

Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties regarding regulatory compliance outcomes, audit results, CSA score changes, citation dismissals, DataQ challenge outcomes, or business results.

Limitation of Liability

To the fullest extent permitted by law, CDL Consultants shall not be liable for regulatory penalties, lost profits, business interruption, data loss, or indirect or consequential damages. Our total liability shall not exceed the fees paid by you during the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify and hold harmless CDL Consultants from claims arising from your use of Services, regulatory violations, inaccurate information provided, or misuse of the platform or Services.

Governing Law

These Terms are governed by the laws of the State of Illinois.

Arbitration

Any dispute shall be resolved through binding arbitration administered by the American Arbitration Association (AAA). You waive the right to jury trials, class actions, and class arbitration. Venue shall be Lake County, Illinois.

Notices

CDL Consultants may notify you via email, platform notifications, or SMS (if opted in). You must maintain current contact information.